Empowering hotel staff and guests through an intuitive mobile app experience for instant room reservations, live room status matrix, check-ins, and housekeeping updates.
Bridging desktop hotel management with on-the-go mobile efficiency for staff and guests.
Hotel managers and housekeeping staff needed constant access to desktop screens to verify room cleanliness status or check incoming guest arrivals, leading to delayed turn-arounds and check-in bottlenecks.
Designed a sleek mobile application giving staff instant access to daily room availability matrices, guest check-in statuses, and live room cleaning assignments right from their smartphones.
Explore key mobile screens designed for speed, clarity, and one-handed interaction.
Operational gains achieved post-mobile relaunch.
Housekeeping staff updated room cleaning status instantly via mobile app.
Guests completed mobile check-in before reaching the front-desk counter.
Increased satisfaction score driven by direct mobile room requests.
Senior Product Designer