Case Study / Logistics & Supply Chain SaaS

Innofulfill Logistics Command Portal

Real-Time Logistics & Fulfillment — Comprehensive shipper portal (Ahmedabad Hub) for tracking orders, fleet dispatching, driver route maps, and proof-of-delivery receipts.

Role Senior Interaction Designer
Duration 14 Weeks
Platform Web SaaS Portal
Hub Ahmedabad Regional Hub
12 On-Duty Drivers Sequential Order Execution Live GPS Route Map (20 Min) Proof of Delivery Photo Logs 120 Recent Orders Table
View Figma Design
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Innofulfill Dispatcher Command Dashboard
01 / Supply Chain Bottlenecks

Problem Statement

Eliminating shipment transit delays and manual driver dispatching phone calls.

Manual Dispatch Friction

Logistics managers at the Ahmedabad hub spent hours on manual phone calls to assign 12 drivers, track COD cash collections (₹1890), and verify 14 Picked UP orders across regional routes.

Command Portal Solution

Build a 3-column dispatcher portal with real-time driver status, sequential trip execution cards, live GPS route maps with 20-min ETA badges, and geotagged proof-of-delivery receipts.

02 / UI Walkthrough

Logistics Modules

Detailed walkthrough of the 5 primary logistics command screens matching the actual system.

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3-Column Dispatcher Command Dashboard
Module 01 / Dispatch Hub

3-Column Dispatcher Command Dashboard

Key Objective

Organize logistics operations into 3 clear columns: Delivery Partners (12 On Duty, 2 Off Duty), Live Trips (10 Active), and Orders (14 Picked UP, 2 Dropped).

Driver Contact & GPS Locate: Direct phone call and map locate buttons for active drivers (Prashant Rao, Manoj Dave, Harish Patel, Aman Gupta).
Trip Stepper & COD Totals: Displays order milestones (0/18 Orders) and cash totals (COD - ₹1890).
Module 02 / Trip Manifest

Trip Execution & Sequential Stop Cards

Key Objective

Detailed trip breakdown (Trip ID 12345 - Sagar Bhatia, 4 Orders, 2 Pick Up, 3 Drops, 3.45 Hrs) with sequential stop cards.

Stop-by-Stop Order Tracking: Stop 1 (Green AWB 98785395739 - Sri Maruti Courier Services ➔ Neelja Barot, ₹150 Online Paid), Stop 2 (Red AWB Prepaid), Stop 3 (Blue AWB).
Payment Status Badges: Clear badges for Online Paid, Prepaid, and Cash on Delivery.
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Trip Manifest & Sequential Stop Cards
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Live GPS Route Map & 20-Min ETA Tracker
Module 03 / GPS Map

Live GPS Route Map & 20-Min ETA Tracker

Key Objective

Interactive route map tracking driver Sagar Bhatia across Ahmedabad city stops (Vasna, Parimal Garden, Gujarat University) with live 20 Min ETA badge.

Visual Route Nodes: Numbered pins (1, 2, 3, 4) track driver path across city neighborhoods.
Header Trip Summary: Displays driver phone shortcut, COD balance (₹150/1890), and delivery ETA.
Module 04 / Order Audit

Order Audit & Geotagged Delivery Photos

Key Objective

Order details audit (AWB 9769754211, 90 Minute Delivery, Shipping ₹50, Total ₹440.00) with status stepper and pickup/drop photo logs.

Status Stepper Top: Assigned (7.15 AM) ➔ Arrived (8.15 AM) ➔ Pickup (8.55 AM) ➔ Arrived (9.20 AM) ➔ Delivered (9.30 AM).
Geotagged Photo Attachments: Samsung SM-M325F package photos with exact GPS lat/long timestamp verification.
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Order Audit & Geotagged Delivery Photos
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Shipper Portal Order Management Table
Module 05 / Shipper Table

Shipper Order Table & Multi-Carrier Stepper

Key Objective

Shipper dashboard tracking 120 Total Orders (23 Delivered, 02 Cancelled, Shipping Charges ₹3230) with auto-refresh (2 Mins ago).

Row Progress Stepper: Individual status stepper bar for each order row showing Assigned ➔ Arrived ➔ Picked Up ➔ Delivery.
Carrier & Customer Info: Displays delivery partner avatars (Manoj Dave, Rahul Patel, Rakesh Dave) and customer pickup locations.
03 / Results & Impact

Measurable Impact

Fulfillment efficiency gains achieved across the Ahmedabad regional hub.

90 Min
Express Delivery SLA

20-min live GPS map tracker guaranteed 90-minute delivery promises.

120
Recent Orders Tracked

Managed smoothly across 12 on-duty drivers with automated status steppers.

100%
Geotagged Photo Proof

GPS lat/long timestamped photo attachments eliminated missing package disputes.

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Anil Thummar

Anil Thummar

Senior Product Designer

Available for Opportunities • Remote OK
LocationIndia / Remote OK
TimezoneIST (UTC +5:30)